...
Authentication: Token-based
Resources:
Resources | Sub resources | Status | Description | Parameters |
|---|---|---|---|---|
Contacts | All Contacts | Yes | This resource will retrieve every contact’s information available.
| N. A |
Agents | All Agents | Yes | This resource will retrieve every Agent’s information available.
|
N. A |
Tickets | All Tickets | Yes | This resource will retrieve all Tickets information. |
N. A |
Files | All Files | Yes | This resource will retrieve every file’s information. |
N. A |
Companies | All Companies | Yes | This resource will retrieve information of all companies. |
N. A |
Groups | All Groups | Yes | This resource will retrieve information of all groups. |
N. A |
...
EazyDI create connection:
...
Connection properties:
Name | Mandatory | Description |
|---|---|---|
Connection Name | Yes | Name of the connection |
Description | No | Description of connection |
API Key | Yes | Access token of your account Please refer to section A on how to generate the access token for getting access token |
Domain Name | Yes | Domain Name of your account
Please refer to section B on how to get Domain Name |
Creating Pipeline:
Step 1: Select Source Connector as FreshDesk.
...