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Create Zendesk connection

Create Zendesk connection

 

image-20241209-120229.png
Zendesk Connection

 

Connection Properties:

Name

Mandatory

Description

Name

Mandatory

Description

Connection Name

Yes

Name of the connection

Description

No

Description of connection

API Key

Yes

Access token of your account

Please refer to how to retrieve the access token

Domain Name

Yes

Domain Name of your account (eg- <your_domain_name>.zendesk.com)

 

Please refer to how to retrieve Domain Name

Email ID

Yes

Email ID of your account (which has the permission on API key).

 

Steps to create connection:

  1. Choose the Zendesk connector from Pipeline tab > add connection / on the Connections tab > add connection > from the dropdown select Zendesk.

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Pipeline Tab

 

  1. Fill in the required details.

  2. Click on the Test connection button to confirm.

  3. Click Create connection.

 

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