Zendesk

 

Version: v1.0.0

Category: Customer Service and Support Software

Zendesk is a customer service and engagement platform that helps businesses build lasting customer relationships. It offers support ticketing, self-service options, and live chat, streamlining customer interactions.

Tier: 3

Supported API Version: v2

Type: Source

Authentication: Token-based

Resources:

Resources

Sub resources

Status

Description

Parameters

Resources

Sub resources

Status

Description

Parameters

Users

All Users

Yes

This resource will retrieve every user based on their roles in Zendesk organization.

 

User Role: Select a role to retrieve users for.

Notifications

All Notifications

Yes

This resource will retrieve all triggers information in Zendesk organization.

 

N. A

Groups

All groups

Yes

This resource will retrieve all the groups in Zendesk organization.

 

N. A

Brands

All Brands

Yes

This resource will retrieve all the Brands available for your account.

 

N. A

Tickets

All Tickets

Yes

This resource will retrieve all the Tickets available for your account.

 

N. A

Views

All Views

Yes

This resource will retrieve all the views for Tickets available in your account.

 

N. A

Deleted Tickets

All Deleted Tickets

Yes

This resource will retrieve all the Deleted Tickets in your account.

 

N. A

Tags

All Tags

Yes

This resource will retrieve all the Tags in your account.

N. A

 


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