Category: Customer Support Software
Freshdesk is a cloud-based customer support solution designed for streamlined customer service. Offering features like efficient ticketing, automation, and multichannel support, Freshdesk empowers businesses to enhance customer satisfaction.
Tier: 3
Supported API Version: v2
Type: Source
Authentication: Token-based
Resources:
Resources | Sub resources | Status | Description | Parameters |
|---|---|---|---|---|
Contacts | All Contacts | Yes | This resource will retrieve every contact’s information available.
| N. A |
Agents | All Agents | Yes | This resource will retrieve every Agent’s information available.
|
N. A |
Tickets | All Tickets | Yes | This resource will retrieve all Tickets information. |
N. A |
Files | All Files | Yes | This resource will retrieve every file’s information. |
N. A |
Companies | All Companies | Yes | This resource will retrieve information of all companies. |
N. A |
Groups | All Groups | Yes | This resource will retrieve information of all groups. |
N. A |