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Version: v1.0.0

Category: Customer Relationship Management

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Resources

Sub resources

Status

Description

Parameters

Contacts

All Contacts in a view

Yes

This resource will retrieve every contact’s information available in a selected view.

 

·        View: Select a view to retrieve contacts from

Accounts

All Accounts in a view

Yes

This resource will retrieve every Account’s information available in a selected view.

 

 

·        View: Select a view to retrieve accounts from

Deals

All Deals

Yes

This resource will retrieve every Deal’s information available in a selected view.

 

 

·        View: Select a view to retrieve deals from

Products

All Products

Yes

This resource will retrieve every product’s information.

 

            N. A

Tasks

All Tasks

Yes

This resource will retrieve every task’s information.

 

·        Filter: Select a Filter.

Sales Activities

All Sales Activities

Yes

This resource will retrieve all sales activities.

 

            N. A

A.   How to get Access token

Step 1: Login to https://www.freshworks.com/crm/login

Step 2: You will be taken to the dashboard of Freshsales once you login.

Step 3: On the left panel click on Admin settings > API settings.

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Step 4: Under CRM API details Verify not a robot.

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B.   How to get Domain Name

  • After logging in to your account in the address url you can find your Domain Name (<your_domain_name>.myfreshworks.com)

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EazyDI create connection:

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Connection properties:

Name

Mandatory

Description

Connection Name

Yes

Name of the connection

Description

No

Description of connection

API Key

Yes

Access token of your account

Please refer to section A on how to generate the access token for getting access token

Domain Name

Yes

Domain Name of your account

 

Please refer to section B on how to get Domain Name

Creating Pipeline:

Step 1: Select Source Connector as Freshsales.

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Step 2: Select Connection from the dropdown

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Step 3: Configure the connection object and click Save button.

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Step 4: Verify the connection details in the section and click on Next button.

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Step 5: Select the Target connection and connection object and click on Next button.

Step 6: Configure field mapping page and click on Next button.

Step 7: Select the scheduling and proceed ahead by clicking on Next button.

Step 8: Confirm the details that you have selected for this pipeline and click on Submit and the pipeline will be created.

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