Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Version: v1.0.0

Category: Customer Service and Support Software

Zendesk is a customer service and engagement platform that helps businesses build lasting customer relationships. It offers support ticketing, self-service options, and live chat, streamlining customer interactions.

Tier: 3

Supported API Version: v2

Type: Source

Authentication: Token-based

Resources:

Resources

Sub resources

Status

Description

Parameters

Users

All Users

Yes

This resource will retrieve every user based on their roles in Zendesk organization.

User Role: Select a role to retrieve users for.

User Fields

All User Fields

Yes

This resource will retrieve all the custom user fields in Zendesk organization.

N. A

Notifications

All Notifications

Yes

This resource will retrieve all triggers information in Zendesk organization.

N. A

Groups

All groups

Yes

This resource will retrieve all the groups in Zendesk organization.

N. A

Brands

All Brands

Yes

This resource will retrieve all the Brands available for your account.

N. A

Targets

All Targets

Yes

This resource will retrieve all the Targets in Zendesk organization.

N. A

Tickets

All Tickets

Yes

This resource will retrieve all the Tickets available for your account.

N. A

Views

All Views

Yes

This resource will retrieve all the views for Tickets available in your account.

N. A

Deleted Tickets

All Deleted Tickets

Yes

This resource will retrieve all the Deleted Tickets in your account.

N. A

Tags

All Tags

Yes

This resource will retrieve all the Tags in your account.

N. A